Calyx Software announces new improvements to Zip
DALLAS, February 13, 2020 (GLOBE NEWSWIRE) – Chalice®, a leading provider of complete mortgage software solutions for banks, credit unions, mortgage bankers, wholesale lenders and correspondent lenders, today announced that it has improved Zip ™, the The company’s point of sale (POS) platform, with several new features including the ability for borrowers to upload documents and an interactive borrower dashboard to provide more visibility into the lending process.
Zip is an affordable and easy-to-use loan servicing platform that loan originators can provide to potential borrowers through a branded URL. It allows borrowers to easily start the loan application process online or through any mobile device. Dynamic Zip Interview prompts borrowers to ask questions that apply to their unique situation and loan application, improving the borrower’s experience and the quality of leads received by originators.
New enhancements include a borrower dashboard where borrowers can track the progress of their loan application, reducing anxiety and increasing satisfaction with the mortgage process. Additionally, Zip administrators can choose to enable the document upload feature. When enabled, borrowers can upload essential loan documents such as income and identity verification, while completing the interview with the borrower.
The new version also includes questions about borrowers to support the HELOC montage, as well as refinancing and home equity options for second homes and investor properties. The update also allows borrowers to access their loan officer contact details by clicking the Help icon in the Zip Service Portal.
“Research by leading consultants like the Boston Consulting Group has found that access to real-time status information is one of the primary factors influencing overall customer satisfaction in the mortgage process.” , Sung Park, Senior Vice President of Development at Calyx. “The latest improvements to Zip allow loan originators to provide a seamless, engaging and convenient borrowing experience. In addition, the enhancements also allow banks and credit unions to add proven, easy-to-use technology to their mortgage and investor lending programs.
For more information on Zip, visit https://www.calyxsoftware.com/products/zip
Chalice® is an established provider of compliant mortgage software solutions used by banks, credit unions, mortgage lenders and brokerage firms nationwide. The company’s easy-to-use technology, including its online interview with borrowers, loan origination systems and secure electronic signature software, is designed to streamline, integrate and optimize all phases of the loan process for clients. clients of different sizes, workflows, channels and complexities. . Combined with its extensive network of integrated partners, Calyx products offer a true digital mortgage solution that maximizes profitability and improves the customer experience. For more information call (800) 362-2599 or visit www.calyxsoftware.com.
Campbell Lewis Communications